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Services
3rd Party Logistics
Warehousing & Distribution
Return Goods Management
Home Delivery & Product Exchange Service
Marketing Support & Call Center Operation
Full Scope of Services
MARKETING SUPPORT & CALL CENTER OPERATION
Order Receiving & Process
Receive Orders through EDI
Take over 'Customer Service' aspect from the time of receiving orders.
All consumer calls are responded by KW Call Center during the delivery.
Making Appointments for Pickup & Delivery
Make delivery appointments with DCs or consumers.
Update appointment time in Tracking System and share data with Customer.
Appointment status will be viewable by the customer by system integration.
End-user Level Tracking
Consumers can log onto our website and track units with their telephone number.
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